Selecting a mortgage lender can be one of the most difficult and confusing aspects of the mortgage application process. Do you go through a broker or work alone? Do you select a bank or a credit union? How do you narrow your options? These are pressing questions for any potential homebuyer. Because the decision you make can have a significant impact on your interest rates and loan terms, it’s important to select your lender with caution.
Know What Questions to Ask
First and foremost, it’s important to know what questions to ask when “interviewing” potential mortgage lenders. Many applicants simply ask about interest rates and fees, but it’s important to be more specific than this to get a better sense of what a lending institution is really like and whether they have your best interest at heart. For example, ask about the various types of loans they offer, how soon they can provide a good faith estimate, and what their closing costs are. Additionally, ask them to explain their rate and fee scales, rather than just listing off numbers.
Ask Around
It’s also important to inquire about the mortgage application and loan process outside of the lending institution sector as well. If you have friends who have recently purchased a home, ask them about their lender. Were they happy with the rates and fees? Did any of their loan terms change unexpectedly? Were they hit with hidden fees? Did the lender walk them through the mortgage application process carefully and thoughtfully? A positive review from a trusted friend can be a great sign.
Consult a Professional
If you are working with a real estate agent that you trust, he or she can also be a sound resource for lender referrals. After all, an agent who is truly acting on your behalf will never direct you to a lender who has proven unreliable in the past, as this bad advice can negatively affect the agent’s reputation and future business. If a real estate agent is hesitant to provide a single name, ask them to at least provide you with a short list of the most reliable and reputable lenders, which will help narrow down your options.
Decide Whether You Want a Broker
If you find the task of selecting a lending institution on your own to be too overwhelming, you may want to consider working through a mortgage broker. A broker acts as a liaison between the applicant and the lender, and he or she will typically choose the bank or credit union that will service your loan. They will also help in drawing up and explaining all of the paperwork and application details. Mortgage brokers can streamline the application process, but they do charge a fee, so you’ll need to factor them into your budget.
The key to selecting the best mortgage lender is research. If you are prepared and informed when you enter into the mortgage application process, you’ll be much better equipped to identify unreliable lenders and to ultimately select a lender who will truly work in your best interest.


At some point or another, many people face unexpected financial trouble that makes it difficult, if not impossible, for them to make their mortgage payments. In the face of these financial difficulties, whether they arise from job layoffs or other added expenses, some fear that foreclosure is their only option. This, however, is not the case—these days, loan modification is available as an alternative.